The Airport is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance within this privacy statement.
Teesside International Airport may change this policy from time to time by updating this page. You will be notified via email should any changes be made. You will always have the option to unsubscribe from communications.
This policy is effective from 1st September 2019.
Overall, we may collect, store and use the following kinds of personal information:
Information about your computer, your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views).
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services.
Information that you provide to us for the purpose of subscribing to our mailing lists (including name and email address).
Information about how you interact with our emails (including opens, clicks and preference information).
Any other information that you choose to send to us.
This information will be stored in our CRM application which is only accessible by authorised Teesside International Airport Employees.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We also use some of your personal data in our legitimate interests, we do not think that any of the following activities prejudice individuals in any way – in fact, they help us to offer you a more tailored, efficient service. However, you do have the right to object to us processing your personal data on this basis.
There are a number of other occasions where we may collect or use your information, these are as follows:
Personal information submitted on this website will be used for the purposes specified in this privacy notice or in relevant parts of the website. We may use your information to:
We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.
Except as provided in this privacy notice, we will not provide your information to third parties.
We endeavour to use appropriate technical and physical security measures to protect personal information which is transmitted, stored or otherwise processed from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access, whenever this is collected in connection with our services.
In particular, we endeavour to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including as appropriate:
If there is a breach of security involving your personal information which we are concerned will involve risks to you, we shall, without undue delay, work to mitigate those risks and contact you and/or the data privacy supervisory authority in accordance with applicable laws.
Our websites are not intended for children and we do not knowingly collect data relating to children.
We send emails to customers and mailing list subscribers. You control what communications you receive and can unsubscribe from mailing lists at any time by using the link in the email received.
Teesside International Airport maintains a strict opt-in policy in regard to its email communications. We only send email to individuals who have subscribed or as part of an ongoing relationship we have with an individual or business.
Your right to control what communications, if any, you receive from The Airport is important to us. The information below will assist you in understanding the different options you have, and how you can notify us of changes in the communications you wish to receive or to unsubscribe in general.
Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.
If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to firstname.lastname@example.org for review.
You can update your communications preferences at any time by following the convenient links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.
You may email email@example.com to perform an unsubscribe request. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.
When we send you emails, we may include a tracking image and web analytics code to allow us to determine the number of people who have interacted with our emails. When you click on a link in an email, we may record this individual response to allow us to customise our offerings to you. This tracking collects only limited information such as webpage viewed, time and date.
A cookie consists of information sent by a web server to a web browser, and stored by the browser.
The information is then sent back to the server each time the browser requests a page from the server, this enables the web server to identify and track the web browser.
The Airport may use both session and persistent cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you return. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
The Airport use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools –> Internet Options –> Privacy –> Block all cookies, then using the sliding selector. Blocking all cookies will however have a negative impact upon the usability of many websites, including this one.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at to firstname.lastname@example.org.
You will also always have the option to unsubscribe from communications via the link at the bottom of each email.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting however your details will not be passed on to these third parties.
We do not transfer your personal data outside the European Economic Area (EEA). Unless explicitly specified, your data will not be transferred outside the European Economic Area (EEA). In the event that a data transfer is made, appropriate technological safeguards will be put in place.
This privacy notice will be updated from time to time and the latest version will always be on our website. If significant changes are made which may impact you, we will also notify these changes in advance via email.
You can instruct us to provide you with any personal information we hold about you by emailing your request to email@example.com or by writing to us at: Data Protection Officer, Teesside International Airport, Darlington, DL2 1LU.
Right to object to direct marketing
You can instruct us not to process your personal information for marketing purposes by email at any time by using the unsubscribe link in a marketing email you receive or by emailing firstname.lastname@example.org with your request.
Right to update or correct information
Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing email@example.com.
Right to be forgotten
You have the right to ask us to delete the personal information that we have about you by emailing firstname.lastname@example.org.
We will retain your information for the period necessary for the purposes for which the data was collected or for which it is to be processed further, whichever is the longer.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
The website is owned and operated by Teesside International Airport.
You can write to us at our office:
Teesside International Airport,
Data Protection Officer: email@example.com
If you wish to complain about the use of your personal data you can contact the Information Commissioner’s Office at the below address:
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