COVID-19: Keeping you safe at Teesside International Airport

Posted in: News

Published on: 11th June 2020


The COVID-19 pandemic has changed the way we live, work and travel for the foreseeable future. Throughout the pandemic, we’ve followed UK government guidelines to ensure the safety and wellbeing of our passengers and colleagues. For a while, this meant closing the Airport. Now, we’re in a position to resume operations and be able to welcome you back through our doors.

However, it won’t quite be business as usual. 

To help keep you safe as you travel through the airport, new guidance and procedures are in place, centring around intensive cleaning, social distancing, hand hygiene and the use of PPE.     

Increased cleaning regimes have been introduced with all touch points such as doors, buttons and handrails, regularly disinfected. Hand sanitiser points have also been placed throughout the airport and car park so hand hygiene can be maintained. 

To minimise contact and maintain social distancing, initially all catering will be closed and only passengers and staff will be allowed to enter the main terminal. 

Please note: Passengers are reminded not to travel should they or anyone in their household be displaying symptoms

Further information can be found here:

We’ve also devised the following six-step plan:    

Step 1: Wash your hands and collect a face mask to protect yourself and others.

Step 2: Check in at one of our socially distanced desks. If you don’t have hold luggage why not check in online?

Step 3: Use contactless payment to pay for your Passenger Facility Fee (PFF) ticket.

Step 4: Minimise what you carry to help us avoid hand searches during security checks. We’ve created more space to assist with social distancing.

Step 5: Sit two metres apart from passengers outside of your party in the departure lounge.

Step 6: Board your flight making sure your face mask is on to protect yourself and others.

In the coming weeks and months, we’ll continually review our procedures and make changes where necessary in line with government advice. 

We’re not sure when, or if, things will get back to how they were before this pandemic, but you can be sure that we’re doing everything we can to make sure that Teesside International Airport is as safe and welcoming as it’s always been. And when you’re ready to fly again, there’ll be a friendly smile and a warm Teesside greeting waiting for you when you arrive.

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