The COVID-19 pandemic has changed the way we live, work and travel for the foreseeable future. Throughout the pandemic, we’ve followed UK government guidelines to ensure the safety and wellbeing of our passengers and colleagues. For a while, this meant closing the Airport. Now, we’re in a position to resume operations and be able to welcome you back through our doors.
However, it won’t quite be business as usual.
To help keep you safe as you travel through the airport, new guidance and procedures are in place, centring around intensive cleaning, social distancing, hand hygiene and the use of PPE.
Increased cleaning regimes have been introduced with all touch points such as doors, buttons and handrails, regularly disinfected. Hand sanitiser points have also been placed throughout the airport and car park so hand hygiene can be maintained.
To minimise contact and maintain social distancing, initially all catering will be closed and only passengers and staff will be allowed to enter the main terminal.
Please note: Passengers are reminded not to travel should they or anyone in their household be displaying symptoms
Further information can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Step 1: Wash your hands and collect a face mask to protect yourself and others.
Step 2: Check in at one of our socially distanced desks. If you don’t have hold luggage why not check in online?
Step 3: Use contactless payment to pay for your Passenger Facility Fee (PFF) ticket.
Step 4: Minimise what you carry to help us avoid hand searches during security checks. We’ve created more space to assist with social distancing.
Step 5: Sit two metres apart from passengers outside of your party in the departure lounge.
Step 6: Board your flight making sure your face mask is on to protect yourself and others.
In the coming weeks and months, we’ll continually review our procedures and make changes where necessary in line with government advice.
We’re not sure when, or if, things will get back to how they were before this pandemic, but you can be sure that we’re doing everything we can to make sure that Teesside International Airport is as safe and welcoming as it’s always been. And when you’re ready to fly again, there’ll be a friendly smile and a warm Teesside greeting waiting for you when you arrive.
Yes, there is no change to drop off but there will be no waiting in the terminal to collect passengers.
The car park at the airport will remain open. You will still be required to take a ticket from the machine to enter the car park. There will be hand sanitiser stationed at the car park machines. Ensure that your hands are sanitised before pressing the button for entry. Press the button to receive your ticket, please sanitise your hands again before driving into the car park.
We ask that when you are parking your vehicle in the car park that you leave one parking space between each car where possible.
We would advise that you pre book your parking via our online booking system at;
If you haven’t pre booked, we will still have machines available in the terminal for payment when you arrive back in to Teesside. There will be hand sanitiser at the machines. Please ensure that your hands are sanitised before using the machine and immediately after.
Please follow the guidance provided by your airline.
Yes, the airport is still able to provide assistance for passengers with reduced mobility. Please advise your airline or travel agent when booking your travel.
All passengers MUST wear a face covering within the terminal building. Please ensure you have this in place before entering the terminal.
If a passenger does not have a face covering, the airport will provide one free of charge.
Yes, however only passengers travelling are permitted in the terminal. Anyone wishing to drop off passengers, can do so by entering the main airport car park and parking at the allocated area near the terminal building. We would ask that those dropping off, remain in the car.
We understand that passengers travelling through Teesside may be concerned about the measures in place to protect passengers and our team.
We can assure you that we continue to work closely with UK Government and Public Health England (PHE) and follow their guidance.
The health, wellbeing and safety of passengers and staff is a priority as the airport reopens and flights restart. New health and safety measures have been put in place and, during the first phase of the reopening, the terminal will only be open to people planning to travel and airport staff. This means there will be no access to the wider public, including those wanting to wave off departing passengers or welcome inbound travellers home. Taxi drivers will also be required to wait outside the main terminal for passengers.
Our terminal facilities have had specialist cleaning and decontamination work undertaken throughout the terminal to disinfect all areas to help prevent the risk of infection at the airport.
In addition, enhanced cleaning regimes are in place throughout the airport with increased focus on all touch points such as doors, handrails, surfaces and buttons.
All our passenger facing staff working at the airport will be wearing a face covering or visor and we request that all passengers wear a face covering too.
We have installed a large number of hand sanitiser stations throughout the terminal, and other places where you can wash your hands are clearly marked.
The airport has a number of hand sanitiser dispensing units around the terminal for passengers to use. The washrooms within the terminal building will also be open.
There are currently no catering units in operation. There will be a facility for passengers to purchase a limited range of drinks and snacks in departures only.
We would advise that you pay for your Passenger Facility Fee (PFF), in advance of arriving at the airport.
This can be done online;
If you are not able to do this in advance there is a contactless payment facility in the check-in hall.
Full social distancing measures are in place to ensure 2 metre segregation with passengers and staff.
The lounge is not currently open.
All washrooms at the airport will be open and we have installed increased hygiene and social distancing measures.
The airport suggests you check with the airline that you are flying with.
The airport suggests you check with the airline that you are flying with.
You will need to check with your airline, the airport you are travelling to or for more information visit:
Foreign Travel Advice;
The airport terminal will only be open to passengers and staff. Anyone arriving at the airport to collect passengers must remain in their vehicle in the pick up area of the car park.
From rules around entering the UK during the COVID-19 pandemic, please visit the Government website for the latest information:
Full social distancing measures are in place to ensure a 2 metre segregation with passengers and staff.
Yes, however only passengers travelling are permitted in the terminal. Anyone wishing to drop off passengers, can do so by entering the main airport car park and parking at the allocated area near the terminal building.
We would ask that those dropping off or collecting passengers remain in the car.
How do I pay for parking if collecting someone, or dropping off passengers? You will have access to three hours free parking at the airport.
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