Accessibility
Accessibility at Teesside International Airport
At Teesside International Airport, we are proud to be one of the most accessible airports in the UK. We believe that travel should be easy, comfortable, and welcoming for everyone, and we are committed to ensuring that every passenger can enjoy a smooth and stress-free journey when flying with us.
Our airport is designed with accessibility at its heart. From step-free access throughout the terminal to clearly signposted facilities, we make it simple for all passengers, including those with reduced mobility or hidden disabilities, to navigate our airport with confidence.
We offer a wide range of assistance services, including:
Dedicated support teams available from the moment you arrive at the airport through to boarding your flight.
Step-free access throughout the terminal building.
Accessible parking spaces located close to the terminal for ease and convenience.
Priority security access, ensuring minimal waiting times for passengers requiring extra assistance.
Accessible toilets and changing facilities, designed to meet the needs of all travellers.
Hidden Disabilities Sunflower Scheme, offering discreet support for passengers who may require additional time, understanding, or help while travelling.
We encourage passengers who may require assistance to let their airline know at the time of booking or at least 48 hours before travelling, so we can ensure everything is perfectly in place for your journey.
At Teesside International Airport, accessibility isn’t an afterthought, it’s central to how we operate. Our mission is to make every journey as seamless as possible, so you can focus on enjoying your trip.
Email assistance@teessideinternational.com if you require any assistance at the airport. Please note this email inbox is not monitored 24/7 and any passenger requiring assistance should contact their airline/tour operator rather than use that email.
